Administrative Assistant / Customer Service

Mary Pingarron

"Everyday is a Gift. Be happy and know that you can be the reason someone smiles today!"

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my story

I’ve always been drawn to the aesthetics field, and working as an administrative assistant allows me to be part of that world while using my organizational and communication skills. I love creating a smooth, welcoming experience for both staff and clients, ensuring everything runs seamlessly. Being in an environment where people leave feeling more confident and happy makes my role incredibly rewarding!

what i love most about my job

I love being part of the ATAM team—we’re not just coworkers, we’re family! Connecting with clients and ensuring they have a seamless, positive experience is something I take great pride in. As the first point of contact, I enjoy assisting with scheduling, answering questions, and making every visit as smooth as possible. Being bilingual in Spanish and English also allows me to support our Hispanic patients, ensuring they feel comfortable and welcomed. It’s incredibly rewarding to contribute to a team that’s dedicated to helping others feel confident and cared for!

hometown
Mexico City
zodiac sign
Libra
coffee order
Iced Matcha Latte w/2 pumps of chai
karaoke song
Living on a Prayer — Bon Jovi
favorite skincare product
SkinBetter SunBetter Lotion and ZO Exfoliating Polish

my patient results

check out these before and afters

before
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what people say ABOUT ME

erin

The staff is always friendly and courteous. The atmosphere is comfortable at both locations and very hospitable for a tea or coffee, fruit flavored water perhaps a small snack. The reception is very helpful with finding your points or how to get signed up for bonuses. And the clinicians are good listeners and straightforward about treatment goals and expectations.

Lucia P

Mary is great! She welcomed me when I came in the door and made sure I was good to go for my appointment. She’s the only one that speaks Spanish and she’s super friendly. I definitely will come back because the whole team is welcoming.

Alma Dehesa

I had a great experience with the customer service. From the moment I reached out, Mary was friendly, professional, and genuinely helpful. She listened to my concerns, answered all my questions patiently, and made sure I left completely satisfied. It’s rare to find such attentive and responsive service these days — I really appreciated how seamless and stress-free everything was. Scheduling the appointment was very easy. Highly recommend based on the customer support alone!

Jodi Zill

Love Anne Therese! The staff are very nice, welcoming and knowledgeable. I highly recommend any of the Anee Therese locations.

Kathryn Lake

I've been a patient at Dr. Anne's Gahanna office for over 15 years -- I've recommended the services and staff to a number of my friends and acquaintances, and we've all been pleased with our connection with these wonderful professionals. Thank you!

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Mary Pingarron
Administrative Assistant / Customer Service
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